Due to continued growth, we are seeking a dynamic sales co ordinator to join our sale team.

Responsible for the processing of customer orders and the day-to-day operational management of assigned accounts. Working closely with the National Account Manager, the role ensures accounts are maintained to a high standard, customer expectations are met, and internal processes run smoothly.

Responsibilities:

• Coordinate sales activities and communicate effectively with customers and internal teams.
• Process customer orders accurately and efficiently from receipt through to fulfilment
• Manage customer inquiries and provide exceptional service and support.
• Liaise with supply chain, logistics and warehouse teams to ensure timely deliveries.
• Support the management team in preparing presentations and reports.
• Maintain accurate records of sales data and client information.
• Collaborate with marketing to align promotional efforts.
• Contribute to achieving sales targets and company growth objectives.
• Support the National Account Managers with the operational management of accounts

Qualifications:

• Proven experience in sales coordination or related administration roles preferably within a B2B or B2C setting.
• Excellent communication and organisational skills.
• Ability to work collaboratively in a team environment.
• Proficiency in MS Office Suite; familiarity with CRM software is a plus.
• Proactive and solutions focused.
• Customer-focused mindset with a proactive approach.

Benefits:

• Company pension
• Employee discount
• On-site parking
• Referral programme

Job Type: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Location: Stoke-on-Trent, Staffordshire, ST1

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