Delivery Information
Shipping Policy
All orders are delivered within 2 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Orders must be received before 11am to be processed within this timescale, if the order is placed after 11am please add an extra day for processing.
Domestic Shipping Rates and Estimates, Mainland Great Britain
Free shipping on original basket value : Shipping charges for your order will be calculated and displayed at checkout, free shipping is offered from original basket value of £60 and over. Discount codes can be used within this free shipping threshold.
|
Shipping option |
Estimated delivery time |
Price |
|
FedEx Economy |
2 to 3 business days |
£4.95 |
| FedEx Economy* | 2 to 3 business days | FREE |
| *Basket value of £60+ |
|
Applicable postcodes
Free delivery £60 and over only applies to the following post codes:
| AL | CA | DA | EC | HD | KY | ME | OL | RM | SP | TQ | WN |
| B | CB | DD | EH | HG | L | MK | OX | S | SR | TR1-TR27 | WR |
| BA | CF | DE | EN | HP | LA | ML | PA | SA | SS | TS | WS |
| BB | CH | DG | EX | HR | LD | N | PE | SE | ST | TW | WV |
| BD | CM | DH | FK | HU | LE | NE | PH | SG | SW | UB | YO |
| BH | CO | DL | FY | HX | LL | NG | PL | SK | SY | W | |
| BL | CR | DN | G | IG | LN | NN | PO | SL | TA | WA | |
| BN | CT | DT | GL | IP | LS | NP | PR | SM | TD | WC | |
| BR | CV | DY | GU | KA | LU | NR | RG | SN | TF | WD | |
| BS | CW | E | HA | KT | M | NW | RH | SO | TN | WF |
NI & HighLands and Islands
Please allow 2 to 3 business days for delivery for these regions:
| Region | Postcodes | Delivery service |
| Northern Ireland | BT | FedEx Economy £14.99 |
| Aberdeen | AB | FedEx Economy £14.99 |
| Inverness & Isle of Skye | IV | FedEx Economy £14.99 |
| Kirkwall | KW | FedEx Economy £14.99 |
| Shetland Isles | ZE | FedEx Economy £14.99 |
| Western Isles | HS | FedEx Economy £14.99 |
| Isle of Man | IM | FedEx Economy £14.99 |
| Isles of Scilly | TR21-TR25 | FedEx Economy £14.99 |
| Guernsey | GY1-GY10 | FedEx Economy £29.99 |
| Jersey | JE1-JE5 | FedEx Economy £29.99 |
International Shipping
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at consumerhelpline@morphyrichards.co.uk with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We offer free returns within a 30 day period, please visit return policy page for full details.
In the event that your order arrives damaged in any way, please follow the return steps on our returns portal. Please include full details and any images where needed.