Contact Information for Damaged Deliveries

If your Morphy Richards delivery arrives damaged, we’re here to help quickly and efficiently. This guide explains how to reach our customer care team, what information to provide, and what happens next. We’re committed to resolving issues smoothly, so you can enjoy our smart, user-centred appliances with confidence.

Contact Details

For damaged deliveries, please contact Morphy Richards Customer Support as soon as possible after receipt via our Contact Us page. Quote your order number and provide details of the damage for fast assistance.

Steps to Report Damaged Deliveries

  1. Inspect your item immediately on arrival and note any visible damage.
  2. Take clear photographs of the damage and packaging.
  3. Contact Morphy Richards Support using the provided details.
  4. Include your order number, photos, and a brief description in your message.

What Happens Next?

Our team will assess your case and offer suitable solutions, typically a replacement, repair, or refund. We pride ourselves on responsive support and practical solutions to get you back on track, reflecting our heritage of smart, customer-focused service.

 

Morphy Richards is dedicated to ensuring your satisfaction from delivery to daily use. If your order arrives damaged, follow these steps and our team will resolve it promptly. Rely on our smart, responsive service, and rest assured that your Morphy Richards experience is always our priority.