Morphy Richards Customer Care

We’re sorry but, due to our Customer Care Team working from home, we are experiencing issues with our phone lines intermittently, which means you may have to wait longer than usual to speak to a member of the team. As an alternative please use our contact us form or web chat.

Also, due to the high volume of mail that Royal Mail is experiencing, we are finding that letters sent to us are subject to a delay. We apologise for this and rest assured we are working though any letters that are sent to us as quickly as possible.

Our Consumer Engagement Centre are always on hand to help with any queries you may have. You can contact them either on the helpline number below or complete the form on the contact us page.

To make it as simple as possible for you to find the information or accessories you need we have a dedicated helpline number. When you call you will speak to a member of our Consumer Engagement Team who are fully trained in all aspects of your product.

Opening Hours

Monday to Thursday 8.30am - 5pm
Friday 8.30am - 4.30pm
Saturday - Closed
Sunday - Closed

If you have a query out of these hours you can contact us via the form on our contact us page.

Helpline Numbers

If you have a query, need help with a product or would like to order a replacement part, please contact our Consumer Engagement Centre on the number below

Products Helpline: 0344 871 0944

Parts/Accessories: 0344 873 0710

Product Registration: 0344 871 0242


Glen Dimplex Italy

All enquiries relating to warranty related issues on Glen Dimplex products purchased in Italy should be directed to the following telephone number 39 035 8032 655 (Monday to Friday 9am – 7pm)