Shipping Policy
All orders are delivered within 2 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Orders must be received before 11am to be processed within this timescale, if the order is placed after 11am please add an extra day for processing.
Domestic Shipping Rates and Estimates, Mainland Great Britain
Free shipping on original basket value : Shipping charges for your order will be calculated and displayed at checkout, free shipping is offered from original basket value of £19.99 and over. Discount codes can be used within this free shipping threshold.
|
Shipping option |
Estimated delivery time |
Price |
|
DPD |
2 to 3 business days |
£4.95 |
| DPD* | 2 to 3 business days *Basket value of £19.99+ - Excluding 2 man delivery | FREE |
|
DPD 2 Man |
Tracked 2 Man Delivery through DPD |
£20 |
Applicable postcodes
Free delivery £19.99 and over only applies to the following post codes:
| AL | CA | DA | EC | HD | KY | ME | OL | RM | SP | TQ | WN |
| B | CB | DD | EH | HG | L | MK | OX | S | SR | TR1-TR27 | WR |
| BA | CF | DE | EN | HP | LA | ML | PA | SA | SS | TS | WS |
| BB | CH | DG | EX | HR | LD | N | PE | SE | ST | TW | WV |
| BD | CM | DH | FK | HU | LE | NE | PH | SG | SW | UB | YO |
| BH | CO | DL | FY | HX | LL | NG | PL | SK | SY | W | |
| BL | CR | DN | G | IG | LN | NN | PO | SL | TA | WA | |
| BN | CT | DT | GL | IP | LS | NP | PR | SM | TD | WC | |
| BR | CV | DY | GU | KA | LU | NR | RG | SN | TF | WD | |
| BS | CW | E | HA | KT | M | NW | RH | SO | TN | WF |
NI & HighLands and Islands
Please allow 2 to 3 business days for delivery for these regions:
| Region | Postcodes | Delivery service |
| Northern Ireland | BT | DPD £7.99 |
| Aberdeen | AB | DPD £14.99 |
| Inverness & Isle of Skye | IV | DPD £14.99 |
| Kirkwall | KW | DPD £14.99 |
| Shetland Isles | ZE | DPD £14.99 |
| Western Isles | HS | DPD £14.99 |
| Isle of Man | IM | DPD £14.99 |
| Isles of Scilly | TR21-TR25 | DPD £7.99 |
| Guernsey | GY1-GY10 | DPD £29.99 |
| Jersey | JE1-JE5 | DPD £29.99 |
International Shipping
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us and we will look into it for you.
Refunds, returns, and exchanges
In the event that your order arrives damaged in any way, please follow the return steps on our returns portal. Please include full details and any images where needed.
Collections
Collections cost £35 + VAT, please note this is for large items only, please contact us to arrange this.
Please visit our return policy page for full details.