Promotional Codes Not Working: Common Reasons and Solutions

Promotional discount codes help you save on Morphy Richards appliances, but sometimes a code might not apply at checkout. This guide explains the most frequent reasons a promotional code may be declined, offers solutions, and details how you can get assistance if your discount doesn’t work as expected.

Why Promotional Codes May Not Work

It’s frustrating when a promotional code isn’t accepted. Common reasons include: the code does not apply to your chosen products (like spare parts or accessories), an expired code, a unique personal code not matching what was entered, or product/category-specific restrictions within our terms and conditions.

How to Troubleshoot Your Discount Code

• Double-check the code for typos or extra spaces.
• Review the promotion’s terms to confirm eligible products and expiry dates.
• Try entering the code again using uppercase or lowercase as provided.
• Ensure your basket doesn’t contain ineligible items, like spare parts.

What To Do If Problems Persist

If a code still isn’t working, contact Morphy Richards Customer Support. Our team can investigate further, clarify eligibility, or in some circumstances, manually apply your discount or provide a goodwill refund if your claim is valid and the code should have worked.

Checking Morphy Richards Promotions Terms

• Each promotion has specific eligibility rules, like product type or spend value.
• Some codes won’t work with sale or clearance items.
• Terms and conditions are found alongside each promotion for clarity.

Getting Your Discount Applied

Most Morphy Richards codes work smoothly once the terms are checked and the items match promotion requirements. If you experience ongoing issues, our Customer Support team will help ensure you receive the offer you’re eligible for, keeping your experience as smart and practical as our appliances.