Delivery Timescales and Areas
We deliver to anywhere within the UK including Northern Ireland. We guarantee delivery of all in stock items within 7 - 10 working days of receipt of your order.
Spares/Accessories Delivery Charges
Our charging structure for delivery charges are as follows
Orders up to and including £10 - £3.58Orders over £10.00 - £5.87
This is applies to the total order value in your shopping basket
Product Delivery Charges
There are 2 levels of delivery for products on this website
Express Delivery
Express Delivery is charged at £4.99
Express Delivery is not available for spares and accessories orders or orders containing both a spare and a product.
Express Delivery is not available on Cookware orders
Orders to Northern Ireland may take up to 2 days
Express Delivery Days
| Order Day | Order Time |
Delivery Day |
| Monday | Before 12 midday | Wednesday |
| After 12 midday | Thursday | |
| Tuesday | Before 12 midday | Thursday |
| After 12 midday | Friday | |
| Wednesday | Before 12 midday | Friday |
| After 12 midday | Monday |
|
| Thursday |
Before 12 midday |
Monday |
| After 12 midday |
Tuesday |
|
| Friday |
Before 12 midday |
Tuesday |
| After 12 midday |
Wednesday |
|
| Saturday |
Any time |
Wednesday |
| Sunday |
Any time |
Wednesday |
Free Delivery
Free delivery is available on product orders. This can take up to 7 working days to be delivered.
Please note the above delivery information will not be available over the Christmas period as deliveries will take longer.
NB If you order a product and a spare or accessory in the same order you will not be charged delivery.Coffee and Tea Pods Delivery Charges
Coffee Pod orders below £25 will be charged £3.99 delivery. Over £11.49 delivery is free
Delivery Queries
If you have any queries relating to your order you can contact our Consumer Care Team, quoting your order reference number, who will be happy to answer your queries.
