Delivery Timescales and Areas

We deliver to anywhere within the UK including Northern Ireland. We guarantee delivery of all in stock items within 7 - 10 working days of receipt of your order.

Spares/Accessories Delivery Charges

Our charging structure for delivery charges are as follows

Orders up to and including £10 - £3.58
Orders over £10.00 - £5.87

This is applies to the total order value in your shopping basket

Product Delivery Charges

There are 2 levels of delivery for products on this website

Express Delivery
Express Delivery is charged at £4.99
Express Delivery is not available for spares and accessories orders or orders containing both a spare and a product.
Express Delivery is not available on Cookware orders
Orders to Northern Ireland may take up to 2 days

Express Delivery Days

Order Day Order Time
Delivery Day
Monday Before 12 midday Wednesday
After 12 midday Thursday
Tuesday Before 12 midday Thursday
After 12 midday Friday
Wednesday Before 12 midday Friday
After 12 midday Monday
Before 12 midday
After 12 midday
Before 12 midday
After 12 midday
Any time
Any time

Free Delivery

Free delivery is available on product orders. This can take up to 7 working days to be delivered.

Please note the above delivery information will not be available over the Christmas period as deliveries will take longer.

NB If you order a product and a spare or accessory in the same order you will not be charged delivery.

Coffee and Tea Pods Delivery Charges

Coffee Pod orders below £25 will be charged £3.99 delivery. Over £11.49 delivery is free

Delivery Queries

If you have any queries relating to your order you can contact our Consumer Care Team, quoting your order reference number, who will be happy to answer your queries.