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Delivery Timescales and Areas

We deliver to anywhere within the UK including Northern Ireland. We guarantee delivery of all in stock items within 7 - 10 working days of receipt of your order.

Spares/Accessories Delivery Charges

Our charging structure for delivery charges are as follows

Orders up to and including £10 - £3.58
Orders over £10.00 - £5.87

This is applies to the total order value in your shopping basket

Product Delivery Charges

There are 2 levels of delivery for products on this website

Express Delivery
Express Delivery is charged at £4.99
Orders will be delivered next day if placed before midday
Express Delivery is not available for spares and accessories orders or orders containing both a spare and a product.
Express Delivery is not available on Cookware orders
Orders to Northern Ireland may take up to 2 days

For Express delivery days over the festive period please see below

Express Delivery Days

Order Day Order Time
Delivery Day
Monday Before 12 midday Tuesday
After 12 midday Wednesday
Tuesday Before 12 midday Wednesday
After 12 midday Thursday
Wednesday Before 12 midday Thursday
After 12 midday Friday
Thursday
Before 12 midday
Friday
After 12 midday
Saturday
Friday
Before 12 midday
Saturday
After 12 midday
Tuesday
Saturday
Any time
Tuesday
Sunday
Any time
Tuesday

Festive Delivery

The last order dates for Christmas delivery are below.

Standard Free Delivery - Tuesday 16th December

Express Delivery - Before midday 19th December

Express Delivery Days during the Festive Season

Due to courier and warehouse working we cannot guarantee delivery the day after your order if you have paid for Express Delivery. The days given below are a guide but we will strive to deliver before these dates

Order Day Order Time
Delivery Day
Monday 15th December
Before 12 midday Tuesday 16th December
After 12 midday Wednesday 17th December
Tuesday 16th December
Before 12 midday Wednesday 17th December
After 12 midday Thursday 18th December
Wednesday 17th December
Before 12 midday
Thursday 18th December
After 12 midday Friday 19th December
Thursday 18th December
Before 12 midday
Friday 19th December
After 12 midday Saturday 20th December
Friday 19th December
Before 12 midday Saturday 20th December
After 12 midday Saturday 27th December
Saturday 20thDecember
All day
Saturday 27th December
Sunday 21st December All day
Saturday 27th December
Monday 22nd December All day
Monday 29th December
Tuesday 23rd December All day
Tuesday 30th December
Wednesday 24th December All day
Wednesday 31st December
Thursday 25th December All day
Saturday 3rd December
Friday 26th December All day
Saturday 3rd December
Saturday 27th December All day
Saturday 3rd December
Sunday 28th December All day
Saturday 3rd December
Monday 29th December All day
Monday 5th January
Tuesday 30th December
All day
Monday 5th January
Wednesday 31st December
All day
Tuesday 6th January
Thursday 1st January
All day
Tuesday 6th January
Friday 2nd January
All day
Wednesday 7th January
Saturday 3rd January
All day
Wednesday 7th January
Sunday 4th January
All day
Wednesday 7th January
Monday 5th January All day
Wednesday 7th January
Tuesday 6th January
Before 12 midday
Wednesday 7th January
After 12 midday
Thursday 8th January

Free Delivery

Free delivery is available on product orders. This can take up to 7 working days to be delivered.

NB If you order a product and a spare or accessory in the same order you will not be charged delivery.

Delivery Address

As part of our measures to deter fraudulent credit card transactions we will only deliver to the registered credit card address.

Delivery Queries

If you have any queries relating to your order you can contact our Consumer Care Team, quoting your order reference number, who will be happy to answer your queries.