Delivery Information

Shipping Policy

All orders are delivered within 2 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

*Orders must be received before 11am to be processed within this timescale, if the order is placed after 11am please add an extra day for processing. 

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Domestic Shipping Rates and Estimates, Mainland Great Britain

Free shipping on original basket value : Shipping charges for your order will be calculated and displayed at checkout, free shipping is offered from original basket value of £60 and over. Discount codes can be used within this free shipping threshold. 

Shipping option

Estimated delivery time

Price

FedEx Economy

2 to 3 business days

£4.95

FedEx Economy* 2 to 3 business days  FREE
*Basket value of £60+

 

Applicable postcodes

Free delivery £60 and over only applies to the following post codes:

AL CA DA EC HD KY ME OL RM SP TQ WN
CB DD EH HG L MK OX SR TR1-TR27 WR
BA CF DE EN HP LA ML PA SA SS TS WS
BB CH DG EX HR LD PE SE ST TW WV
BD CM DH FK HU LE NE PH SG SW UB YO
BH CO DL FY HX LL NG PL SK SY  
BL CR DN IG LN NN PO SL TA WA  
BN CT DT GL IP LS NP PR SM TD WC  
BR CV DY GU KA LU NR RG SN TF WD  
BS CW HA KT NW RH SO TN WF  

NI & HighLands and Islands

Please allow 2 to 3 business days for delivery for these regions:

Region Postcodes Delivery service
Northern Ireland BT FedEx Economy £14.99
Aberdeen AB FedEx Economy £14.99
Inverness & Isle of Skye IV FedEx Economy £14.99
Kirkwall KW FedEx Economy £14.99
Shetland Isles ZE FedEx Economy £14.99
Western Isles HS FedEx Economy £14.99
Isle of Man IM FedEx Economy £14.99
Isles of Scilly TR21-TR25 FedEx Economy £14.99
Guernsey GY1-GY10 FedEx Economy £29.99
Jersey JE1-JE5 FedEx Economy £29.99

 

International Shipping

We do not offer international shipping at this time. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at consumerhelpline@morphyrichards.co.uk with your name and order number, and we will look into it for you. 

Refunds, returns, and exchanges

In the event that your order arrives damaged in any way, please follow the return steps on our returns portal. Please include full details and any images where needed.

Please visit our return policy page for full details.