Our Consumer Engagement Centre are always on hand to help with any queries you may have. To contact them either helpline number or complete the form on the contact us page.

To make it as simple as possible for you to find the information or accessories you need we have a dedicated helpline number. When you call you will speak to a member of our Consumer Engagement Team who are fully trained in all aspects of your product.

Opening Hours

Monday to Thursday 8.30am - 5pm
Friday 8.30am - 4.30pm
Saturday - Closed Sunday - Closed

If you have a query out of these hours you can contact us via the form on our contact us page. 

Helpline Numbers

If you have a query, need help with a product or would like to order a replacement part, please contact our Consumer Engagement Centre on the number below

Products Helpline: 0844 871 0960

Parts/Accessories: 0844 873 0726

Glen Dimplex Italy

All enquiries relating to warranty related issues on Glen Dimplex products purchased in Italy should be directed to the following telephone number 39 035 8032 655 (Monday to Friday 9am – 7pm)