Shared Content

Page not found


How embarrassing. The page you have clicked on can’t be found.

Basket Content

Secure Shopping

We use the best SSL to ensure that your shop with us will be secure


Find out more about our delivery options by clicking on the delivery details link below

  Payment Types

Basket Delivery Section

Read more about our delivery options

Delivery Timescales and Areas
We deliver to anywhere within the UK including Northern Ireland. We guarantee delivery of all in stock items within 7 - 10 working days of receipt of your order.

Spares/Accessories Delivery Charges
Our charging structure for delivery charges are as follows

Orders up to and including £10 - £3.58
Orders over £10.00 - £5.87

This applies to the total order value in your shopping basket

Product Delivery Charges
There are 2 levels of delivery for products on this website

24hr Delivery
24hr Delivery is charged at £4.99 and
Orders will be delivered next day if placed before midday
24hr Delivery is not available for spares and accessories orders or orders containing both a spare and a product.
24hr Delivery is not available on Cookware orders
Orders to Northern Ireland may take up to 2 days

Free Delivery

Free delivery is available on product orders. This can take up to 7 working days to be delivered.

NB If you order a product and a spare or accessory in the same order you will not be charged delivery and 24hr Delivery is not available.

Delivery Address

As part of our measures to deter fraudulent credit card transactions we will only deliver to the registered credit card address.

Checkout Address Step - Delivery Message

Free Delivery - Delivery within 7 - 10 working days

Express Delivery is not available for Cookware products i.e. Pans and Pan sets, Kitchen Utensils, Breadbins or Mug Trees and towel Poles

24hr Delivery Days

Order Day Order Time
Delivery Day
Monday Before 12 midday Tuesday
After 12 midday Wednesday
Tuesday Before 12 midday Wednesday
After 12 midday Thursday
Wednesday Before 12 midday Thursday
After 12 midday Friday
Before 12 midday
After 12 midday
Before 12 midday
After 12 midday
Any time
Any time

Checkout Payment Step - Message

Secure Payments
Please enter your credit card details below. Once you click submit you may be asked for an additional password or PIN. We do this to protect you from fraudulent card transactions. A summary of your order is at the bottom of this page.
   Payment Types

Order Confirmation Content

Order Complete
Thank you for your order. Your order number is below. Please use this number in all communications with us. If you have a query about this order please contact our Consumer Engagement Centre.

Order ID

Login / Register Message

Registering a product
To register a product simply login and click on the register button. If this is your first product registration, please complete the New Users form below. You will only need to do this once as an account will be created for you. If you want to find out more about the process to register your product go to our product registration page.
  Buying a product or spare
If you have already created account with us simply log in. New users will need to complete the New Users form below. If you are purchasing a product we will automatically register it for the additional years guarantee, where applicable, as part of the check out process. You don't need to register a spare or accessory.