Customer Care

Customer Care Our Consumer Care Department are always on hand to help with any queries you may have. To contact them either use the product specific helpline or complete the form on the contact us page.

Helpline Numbers

To make it as simple as possible for you to find the information or accessories you need we have a dedicated helpline number for each of our product ranges. When you call you will speak to a member of our Consumer Care Team fully trained in all aspects of your product.

Opening Hours

Monday to Thursday 8.30am - 5pm
Friday 8.30am - 4.30pm
Saturday - Closed
Sunday - Closed

If you have a query outside these hours please complete the contact us form

Please specify your model number and serial number when you send in your query.
Customer Care

If you have a query about a product or about this website simply complete the form on the contact us page. We will then email you with a reply as soon as possible.

Contact Numbers

Simply select the number relating to your product from the list below.
All Other Products

Helpline:

Parts/Accessories:

+44 (0)844 871 0960

+44 (0)844 873 0726

Toasters

Helpline:

Parts/Accessories:

+44 (0)844 871 0957

+44 (0)844 873 0723

Slow Cookers

Helpline:

Parts/Accessories:

+44 (0)844 871 0956

+44 (0)844 873 0722

Sandwich Toasters & Grills

Helpline:

Parts/Accessories:

+44 (0)844 871 0955

+44 (0)844 873 0721

Kettles

Helpline:

Parts/Accessories:

+44 (0)844 871 0954

+44 (0)844 873 0720

Ironing

Helpline:

Parts/Accessories:

+44 (0)844 871 0953

+44 (0)844 873 0719

Fryers

Helpline:

Parts/Accessories:

+44 (0)844 871 0952

+44 (0)844 873 0718

Food Steamers

Helpline:

Parts/Accessories:

+44 (0)844 871 0951

+44 (0)844 873 0717

Food Preparation

Helpline:

Parts/Accessories:

+44 (0)844 871 0950

+44 (0)844 873 0716

Floor Care

Helpline:

Parts/Accessories:

+44 (0)844 871 0949

+44 (0)844 873 0715

Heated Bedding

Helpline:

Parts/Accessories:

+44 (0)844 871 0948

+44 (0)844 873 0714

Momento Coffee Maker

Helpline:

Parts/Accessories:

+44 (0)844 871 0947

+44 (0)844 873 0713

Coffee Makers

Helpline:

Parts/Accessories:

+44 (0)844 871 0946

+44 (0)844 873 0712

Breadmakers

Helpline:

Parts/Accessories:

+44 (0)844 871 0944

+44 (0)844 873 0710